Saturday, July 24, 2010

You are what you Bing...

Buying on the internet is not a simple as people used to believe it once was. "What?" You say? What does that mean? Why can't you say it simply and easily so I can get back to "Big Brother 12" and my hammock?

Because it's not so simple anymore - is it?

You have a lot of choices on the internet these days - comparison shopping engines, search channels, large brands, small shops, PayPal, Amazon, Barnes and Nobles - everyone is trying to sell you something, and very often it's the same thing.

That's where personality and people still come into play. RugSale.com is a family-owned, family-operated company that has been in business since the mid-1950s. They went onto the internet just before the turn of the 21st Century because they saw opportunity with online sales. So they started working with name brand manufacturers such as Momeni, Nourison and Oriental Weavers and found a great way to service customers easily and simply.

Then the whole playing field changed - again.

Thanks to ultra-large corporations, social media, increased number of competitors and complicated shopping channels that make even the most simple of purchases an afternoon lost in futility. Buying online is supposed to be easy, not overbearing - with RugSale.com it still is.

RugSale.com still has a on-call operator ready to answer your questions. They are direct employees of RugSale.com - not a call center off the coast of Brazil. RugSale.com has actual designers on staff to help you answer question about color, style and care. RugSale.com has people to help you with shipping issues and can even get you the best price with the manufacturers. You notice the overwhelming common denominator - people.

Computers are great - they help will tasks and data, but they still have not replaced people and it's people that help you make choices, bring ideas, answer questions and assist with challenges. RugSale.com still has all those people working for you, very often the same ones from the very beginning of the site. So they know what they are doing, they know how to do it and they offer more than pre-programmed answers.

The internet will get bigger and wilder and more complicated every day. But its the people that at the end of the day that make all the difference in the world when it comes to that next internet purchase and no search engine or comparison shopping channel can beat that. RugSale.com - people come first and still with the best internet prices online today. No ifs, ands or Bings about it. :)

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