LaRocca sees thousands of return fraud cases every year, and many are caught on tape. In one example, a woman tried to return an area rug at a department store. The clerk didn't realize that minutes earlier, security cameras caught her stealing the same rug right off the shelf. The woman disappeared as soon as she got her refund. CBS News
This is costing shoppers at brick and mortar retail stores more money.
"You and I as consumers are paying a little extra at the register, almost a hidden crime tax, to cover those losses committed by people stealing merchandise and taking advantage of retail return policies," LaRocca said. CBS News
Because of the nature of our business this can’t happen to us and you will never pay a “hidden crime tax” for area rugs with us.
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